Frequently asked questions and assistance
How long in advance do I have to book?

You can book at any time online or contact us by phone.

What can I do if the connection fails during the payment?

Check if you have received the booking e-mail, if you do not receive it, contact us by e-mail or call us for verification.

Is the parking always open?

The car park is open seven days a week 24 hours a day by appointment.

What should I do upon arrival at the parking?

Our staff will be at your disposal to register and park your car.

What are the payment methods?

You can pay in contacts, by debit or credit card.

How can I ask for an invoice?

Ask for an invoice upon your arrival at the car park when registering.

What should i do if i don't receive the booking confirmation? Or if I lose it?

Contact us by sending us an e-mail or by calling us, we will send you a copy of the reservation.

How can I change my reservation?

The reservation can be modified. Contact us by sending us an e-mail or call us with the reservation number.

Can I cancel the reservation?

The reservation can be canceled within 24 hours from the booked date.

Is it possible to park methane or LPG cars?

Yes, it is possible to park methane and LPG cars.

Is the parking of the vehicle covered by insurance?

Theft and fire insurance is included in the price.